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OHQ's documents suffice evidence of a charge that is payable unless they are revealed to be incorrect. Customer will certainly utilize its practical efforts to alert OHQ of any kind of billing conflict within fourteen (14) days of receipt of an invoice, following the procedure outlined in Area 15. If Consumer disputes an invoice, the billing should continue to be paid on schedule nonetheless OHQ will certainly credit or reimburse Customer if it is later on sensibly determined by OHQ or according to the conflict resolution process outlined in Section 15 that the billing was wrong and the Customer is entitled to a credit score or refund.

Such alterations may include, without limitation, modifications to the quantities of the Subscription Costs or Usage Fees for OHQ Paid Solutions, adjustments to the use allocations consisted of in the Prices Strategies, and discontinuation of Pricing Strategies. (a) Each such revision will take result after sensible development composed notice is supplied to Consumer (for instance, by being posted to the OHQ Site), other than that any such modification that affects a Selected Paid Service will put on Client beginning at the beginning of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ offers notice of such alteration to Client in conformity with Section 16.8.

If Client does not terminate its use of any type of affected Selected Paid Service before the efficient day of such modification, Client will certainly be considered to have actually accepted such alteration relative to such Selected Paid Service. (b) If a Rates Strategy picked by Client is discontinued, OHQ will certainly supply Consumer with sensible breakthrough notification of no less than thirty (30) days and Customer will certainly be provided the alternative of picking a new Pricing Plan from then-current rates strategies supplied by OHQ.

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For evasion of doubt, this paragraph does not put on changes to the Catalog, which are resolved in Area 7 (best virtual receptionist australia).1. Client stands for that all info offered by Consumer and its customers to OHQ (consisting of, without limitation, all call information and info concerning Customer's Debt Card) is precise, up-to-date and full at the time it is offered to OHQ

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Consumer has to in any way times abide by all regulations, laws, standards and codes applicable about its use OHQ Offerings and the Customer's supply of its services and product to its callers. Consumer will not use any OHQ Offerings to involve in, or to motivate or aid others to take part in, any type of unlawful or illegal tasks.

If a brand-new Paid Solution Term begins earlier than three (3) days after such email is sent, Customer will incur the applicable Subscription Fee for the new Paid Service Term (the ""). The reliable date of such discontinuation will certainly be either (i) the Asked For Discontinuation Day, or should Consumer not mention a Requested Discontinuation Date, (ii) the last day of the Last Paid Service Term.

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Where Consumer ends according to this Area 10.1(b): (i). The Subscription Fees that have been pre-paid will be maintained and the OHQ Offerings available to Consumer until the last day of the Final Paid Solution Term (subject to reinstatement fees under provision 10.3(e)) and the unused equilibrium of the Prepaid Use Credit score will be preserved by OHQ for future usage by Consumer if Customer determines to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Complying with discontinuation of any type of OHQ Service, OHQ will certainly not be responsible in any method for responding to calls, taking or supplying messages, or executing any various other activities in link with such OHQ Solution. (c) Upon discontinuation of all OHQ Providers, OHQ might terminate Consumer's Account and Customer's access to the Account.

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(e) Following termination of any type of OHQ Services, OHQ will certainly have no obligation to reinstate or otherwise recommence such OHQ Services. If OHQ chooses (in its discernment) to reinstate or otherwise recommence a terminated OHQ Solutions, OHQ might require that Customer pay a reinstatement charge of $30 (to cover OHQ's practical expenses in refining the reinstatement) Info gathered by OHQ from Consumer and its callers might be made use of, revealed and shared by OHQ based on OHQ's personal privacy plan as available on the OHQ Site ("") and as might be changed once in a while.

The Controller hereby appoints the Processor relative to processing tasks undertaken in the program of the provision of receptionist solutions. OHQ and Client acknowledge and concur that the Processor undergoes the complying with commitments: The Cpu will follow the pertinent Information Defense Laws and need to: (a) only act upon the composed guidelines of the Controller and make certain those acting under their authority do the exact same; (b) guarantee that people refining the information are subject to a responsibility of self-confidence; (c) utilize its finest efforts to secure and shield all individual information from unsanctioned or unlawful processing, including (however not limited to) unintentional loss, devastation or damage; (d) make sure that all processing satisfies the requirements of the GDPR and associated Data Protection Legislation; (e) make sure that where a Sub-Processor is utilized, they: just involve a Sub-Processor with the prior permission of the Controller; inform the Controller of any kind of designated modifications worrying Sub-Processors; they execute a created agreement containing the very same data defense commitments as set out in these Terms; recognize that any type of failure for the Sub-processor to abide by the Data Protection Laws, the Processor stays completely responsible to the Controller for the efficiency of the Sub-Processor's obligations; and assist the Controller in providing subject access and allowing information based on exercise their legal rights under the Data Protection Rules.

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The Controller shall execute adequate and proper onboarding and due diligence look for all Cpus, with a complete assessment of the compulsory Data Defense Law needs. The Controller shall validate that the Cpu has sufficient and recorded procedures for data violations, data retention and information transfers in position. The Controller will acquire proof from the Processor regarding the: (a) verification and integrity of the employees made use of by the Processor; (b) any certifications, certifications and policies as described in the onboarding process; (c) technical and operational measures used in safeguarding the Personal Data; and (d) treatments in location for enabling information based on exercise their civil liberties, consisting of (however not restricted to), subject access demands, erasure & rectification treatments and limitation of processing procedures.